Privacy Policy

Effective Date: January 1, 2020

Paws At Rest Pet Cremations, LLC respects your privacy and is committed to protecting the personal information you share with us during this sensitive time.

1. Information We Collect

We may collect the following information:

Personal Information

Name

Email address

Phone number

Mailing address

Pet Information

Pet name, species, size, and service details necessary to provide care

Website Information

Basic technical data such as IP address, browser type, and pages visited (used for basic analytics only)

2. How We Use Your Information

We use your information to:

Respond to inquiries and appointment requests

Provide pet cremation and memorial services

Communicate service details and follow-up information

Improve our Website and services

We do not sell, rent, or trade your personal information.

3. Text Messaging & A2P Compliance

If you provide your mobile phone number, we may send service-related text messages such as appointment confirmations, service coordination updates, or customer support messages.

Your phone number will not be shared or sold for marketing purposes

You may opt out at any time by replying STOP

4. Sharing of Information

Your information may be shared only when necessary:

With your veterinarian, at your request

With service providers required to fulfill your requested services

When required by law

All shared information is handled with confidentiality and respect.

5. Payment Processing

Payments made through our Website or invoicing systems are securely processed by third-party payment processors, including Stripe.

We do not store or have access to your full credit or debit card information

Payment data is handled according to Stripe’s security and privacy standards

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we strive to safeguard your information with care and discretion.

7. Cookies

This Website may use basic cookies to improve functionality and user experience. You may disable cookies through your browser settings if you prefer.

8. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights & Choices

You may request to:

Review or update your personal information

Ask questions about how your information is used

Please contact us directly using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Paws At Rest Pet Cremations, LLC
810 East First Street
Merrill, WI 54452

📞 715-218-0864
📧 [email protected]